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International Journal of Innovation and Applied Studies
ISSN: 2028-9324     CODEN: IJIABO     OCLC Number: 828807274     ZDB-ID: 2703985-7
 
 
Friday 14 December 2018

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  Call for Papers - February 2019     |     Now IJIAS is indexed in EBSCO, ResearchGate, ProQuest, Chemical Abstracts Service, Index Copernicus, IET Inspec Direct, Ulrichs Web, Google Scholar, CAS Abstracts, J-Gate, UDL Library, CiteSeerX, WorldCat, Scirus, Research Bible and getCited, etc.  
 
 
 

Factors influencing intention to use e-government services by Moroccan citizens


[ Les déterminants de l’intention d’utilisation de l’e-gouvernement par les citoyens marocains ]

Volume 25, Issue 1, December 2018, Pages 47–61

 Factors influencing intention to use e-government services by Moroccan citizens

Imad EL KHALKHALI1 and Asmae El Byere2

1 National School of Business and Management, Abdelmalek Essaâdi University, Tangier, Morocco
2 National School of Business and Management, Abdelmalek Essaâdi University, Tangier, Morocco

Original language: French

Received 27 July 2018

Copyright © 2018 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract


The emergence of e-government around the world has profoundly transformed the relationship between citizens, enterprises and governments. Thus, the Moroccan authorities have decided to launch in recent years several projects and strategies to modernize public administrations and local communities to serve citizens and organizations. Since there are few empirical studies on e-government in Morocco, and in order to identify the different interactions between citizens and public administrations, our research aims to identify the factors influencing intention to use e-government services by Moroccan citizens.

Author Keywords: e-government, public e-services, intention to use, UTAUT Model, adoption.


Abstract: (french)


L’émergence de l’e-gouvernement à travers le monde a profondément transformé les relations entre les citoyens, les entreprises et les administrations publiques. Conscient de l’enjeu de l’e-gouvernement, le Maroc a lancé plusieurs programmes et stratégies visant à moderniser l’administration et les collectivités locales au service des citoyens et des entreprises. Étant donné qu'il existe peu d'études empiriques sur l’e-gouvernement au Maroc, et afin de comprendre où se situe le pays en termes d’interactions entre les citoyens et les administrations publics, cette recherche a pour objectif d’identifier les facteurs susceptibles d’influencer les intentions d'utilisation des services du gouvernement électronique au Maroc.

Author Keywords: Gouvernement électronique, Administration en ligne, Intention d’utilisation, Modèle UTAUT, adoption.


How to Cite this Article


Imad EL KHALKHALI and Asmae El Byere, “Factors influencing intention to use e-government services by Moroccan citizens,” International Journal of Innovation and Applied Studies, vol. 25, no. 1, pp. 47–61, December 2018.