Volume 10, Issue 3, March 2015, Pages 938–942
Accounting, Economics and Financial Management Conference (AEFMC 2014), Iran 26-27 October 2014
Roozbeh Haghighi1 and Rahaman Chek2
1 Assistant professor of payam-e-noor university, Iran
2 MA student of Business management at Islamic Azad University, Iran
Original language: English
Copyright © 2015 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
This research is considering the relationship between internet service quality and using internet banking in branches of Sepah bank in Guilanprovince. Statisticalsociety of this research is customers of branches of Sepah bank in Guilan province that is unlimited. Statistical sample of this research was 384 people regarding Morgan table and unlimited society and sampling method of the research was simple random. Current research based on goal is applied and regarding method of data collection it is descriptive and correlation type. For determining validity of research variable content method and for reliability cronbach alpha correlation has been used. For data analysis firstly by using kolmogrov-smirnov test normality of data were considered. For testing hypothesis Pearson correlation has been used. The result of research showed that there is relationship between internet service quality and using internet banking. Also there is relationship between accessibility, certainty of implementation, responsibility, attraction of website with using internet banking.
Author Keywords: accessibility, certainty of implementation, security, responsibility, website attraction, using internet banking.
Accounting, Economics and Financial Management Conference (AEFMC 2014), Iran 26-27 October 2014
Roozbeh Haghighi1 and Rahaman Chek2
1 Assistant professor of payam-e-noor university, Iran
2 MA student of Business management at Islamic Azad University, Iran
Original language: English
Copyright © 2015 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
This research is considering the relationship between internet service quality and using internet banking in branches of Sepah bank in Guilanprovince. Statisticalsociety of this research is customers of branches of Sepah bank in Guilan province that is unlimited. Statistical sample of this research was 384 people regarding Morgan table and unlimited society and sampling method of the research was simple random. Current research based on goal is applied and regarding method of data collection it is descriptive and correlation type. For determining validity of research variable content method and for reliability cronbach alpha correlation has been used. For data analysis firstly by using kolmogrov-smirnov test normality of data were considered. For testing hypothesis Pearson correlation has been used. The result of research showed that there is relationship between internet service quality and using internet banking. Also there is relationship between accessibility, certainty of implementation, responsibility, attraction of website with using internet banking.
Author Keywords: accessibility, certainty of implementation, security, responsibility, website attraction, using internet banking.
How to Cite this Article
Roozbeh Haghighi and Rahaman Chek, “Considering the relationship between internet services and using internet banking in Branches of Sepah bank in Guilan province,” International Journal of Innovation and Applied Studies, vol. 10, no. 3, pp. 938–942, March 2015.
