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International Journal of Innovation and Applied Studies
ISSN: 2028-9324     CODEN: IJIABO     OCLC Number: 828807274     ZDB-ID: 2703985-7
 
 
Viernes 15 Noviembre 2019

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  Llamada de Trabajos - Noviembre 2019     |     Now IJIAS is indexed in EBSCO, ResearchGate, ProQuest, Chemical Abstracts Service, Index Copernicus, IET Inspec Direct, Ulrichs Web, Google Scholar, CAS Abstracts, J-Gate, UDL Library, CiteSeerX, WorldCat, Scirus, Research Bible and getCited, etc.  
 
 
 

Charaf SAIDI


Personal

Name Charaf SAIDI
Affiliation National School Of Commerce and Management, Abdelmalek Essaâdi University, Tangier, Morocco

Documents: 2

Document title Date Issue
CSR as a dimension of perceived quality: A model of societal determinants of perceived quality to predict customer satisfaction in the context of commercial and industrial utilities
[ La RSE comme dimension de la qualité perçue: Proposition d’un modèle des déterminants sociétaux de la qualité perçue prédictifs de la satisfaction dans le contexte des Services Publics à caractère Industriel et Commercial ]

Author(s): Charaf SAIDI and Bouchra EL ABBADI
Show abstract   Full Text
2016 17 (3) , pp. 838-851
Determinants of perceived quality in the service Relationship: Application to the commercial and industrial utilities
[ Les déterminants de la qualité perçue dans la relation de service: Application aux Services Publics à Caractère Commercial et Industriel (SPIC) ]

Author(s): Charaf SAIDI and Bouchra EL ABBADI
Show abstract   Full Text
2016 16 (1) , pp. 25-37