[ E-COMMERCE ET SES CONSEQUENCES SUR L’ACTIVITE COMMERCIALE CLASSIQUE EN RDC : VERS LES NOUVELLES FORMES DE VENTE VIRTUELLE ]
Volume 27, Issue 2, September 2019, Pages 616–631
YENDE RAPHAEL Grevisse1, A. MUHINDO NGAINGAI2, J.D. IMANI MATUMWABIRI3, and Héritier Nsenge Mpia4
1 Département de Psychologie & Sciences de l’Education, Facultés Africaines Bakhita, B.P.63 Butembo, Nord Kivu, RD Congo
2 Département de Gestion Informatique, Institut Supérieur de Commerce (ISC), B.P. 178 Beni, Nord Kivu, RD Congo
3 Département de Gestion Informatique, Institut Supérieur de Commerce (ISC), B.P. 178 Beni, Nord Kivu, RD Congo
4 Département d’Informatique de Gestion, Université de l’Assomption au Congo, B.P 104, Butembo, Nord-Kivu, RD Congo
Original language: French
Copyright © 2019 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
E-commerce is distinguished from traditional commerce through the dematerialization of its activities due to the use of Information and Communication technologies over the Internet. This research examines issues related to the problems of dematerialization of e-commerce activities, as well as its omnipresence (ubiquity) manifested by the fact that the e-commerce website is accessible in almost all countries and depersonalization, which creates risks due, on the one hand, to the lack of the physical presence of the contractors and, on the other hand, to the use of the electronic medium to conclude the contract. The objective is to provide information on the applicability of virtual commerce practices in order to secure the professional environment of the e-commerce through the protection of general rules such as information provided by companies, practices unfair commercial terms, unfair contract clauses, online payment security, data protection and confidentiality, dispute resolution and remedies, and international electronic transactions.
Author Keywords: Internet, e-commerce, ICT, e-commerce, virtual market, classic, dematerialization, website.
Volume 27, Issue 2, September 2019, Pages 616–631
YENDE RAPHAEL Grevisse1, A. MUHINDO NGAINGAI2, J.D. IMANI MATUMWABIRI3, and Héritier Nsenge Mpia4
1 Département de Psychologie & Sciences de l’Education, Facultés Africaines Bakhita, B.P.63 Butembo, Nord Kivu, RD Congo
2 Département de Gestion Informatique, Institut Supérieur de Commerce (ISC), B.P. 178 Beni, Nord Kivu, RD Congo
3 Département de Gestion Informatique, Institut Supérieur de Commerce (ISC), B.P. 178 Beni, Nord Kivu, RD Congo
4 Département d’Informatique de Gestion, Université de l’Assomption au Congo, B.P 104, Butembo, Nord-Kivu, RD Congo
Original language: French
Copyright © 2019 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
E-commerce is distinguished from traditional commerce through the dematerialization of its activities due to the use of Information and Communication technologies over the Internet. This research examines issues related to the problems of dematerialization of e-commerce activities, as well as its omnipresence (ubiquity) manifested by the fact that the e-commerce website is accessible in almost all countries and depersonalization, which creates risks due, on the one hand, to the lack of the physical presence of the contractors and, on the other hand, to the use of the electronic medium to conclude the contract. The objective is to provide information on the applicability of virtual commerce practices in order to secure the professional environment of the e-commerce through the protection of general rules such as information provided by companies, practices unfair commercial terms, unfair contract clauses, online payment security, data protection and confidentiality, dispute resolution and remedies, and international electronic transactions.
Author Keywords: Internet, e-commerce, ICT, e-commerce, virtual market, classic, dematerialization, website.
Abstract: (french)
Le commerce électronique se distingue du commerce traditionnel à travers la dématérialisation de ses activités due à l’utilisation des nouvelles technologies de l’information et de la communication au moyen d’Internet. La présente recherche examine les enjeux relatifs aux problèmes à la dématérialisation des activités du commerce électronique, quant à son omniprésence (ubiquité) qui se manifeste par le fait que le site Internet du e-commerce est accessible dans presque tous les pays et à sa dépersonnalisation qui crée des risques dus d’une part, au défaut de la présence physique des contractants et d’autre part, à l’utilisation du support électronique pour conclure le contrat. L’objectif visé est de fournir les renseignements sur l’applicabilité des pratiques du commerce virtuelle dans le but de sécuriser l’environnement du professionnel du commerce électronique au moyen de la protection des règles générales telles que les informations communiquées par les entreprises, les pratiques commerciales déloyales, les clauses de contrat abusives, la sécurité des paiements en ligne, la protection et la confidentialité des données, le règlement des litiges et les recours et les transactions électroniques internationales.
Author Keywords: Internet, commerce électronique, TIC, e-commerce, marché virtuelle, classique, dématérialisation, site web.
How to Cite this Article
YENDE RAPHAEL Grevisse, A. MUHINDO NGAINGAI, J.D. IMANI MATUMWABIRI, and Héritier Nsenge Mpia, “E-COMMERCE AND ITS CONSEQUENCES ON CLASSIC COMMERCIAL ACTIVITY IN THE DRC : TOWARDS NEW FORMS OF VIRTUAL SALE,” International Journal of Innovation and Applied Studies, vol. 27, no. 2, pp. 616–631, September 2019.
