The purpose of this study is to conduct in-depth research on business strategies and performance of XYZ restaurant through grounded research as an approach study. In-depth interviews were conducted with the owner, manager, supervisor, loyalty customers, and newly visiting customers. The result of this research was a model construction that describes the business strategies and performance of XYZ restaurant. Quantitative research was suggested to test the model construction in future research. The originality of the research is the business strategy and performance model.
This study is conducted in Jakarta among Chinese SMEs. It tested influence patrimonialism on guanxi and xinyong, and influence guanxi on xinyong, and influence guanxi and xinyong on partnership relationship. This study finds that patrimonialism has significantly effect on guanxi and xingong. Guanxi has negative effect on partnership relationship, but guanxi has positive and significantly effect on xinyong and xinyong has significantly effect on partnership relationship. So through this result of the research, it is known that partnership relationship among Chinese SMEs in Jakarta is built on personal and trust relationship (guanxi and xinyong) as mediating between patrimonialism and partnership relationship.
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