The National Electricity Company, SNEL in acronym, puts on the market an innovative product” Cash power” by which it wants to offer its customers: speed, freedom and simplicity in the supply of electric energy compared to the old system which required a bloated staff just to distribute its invoices thus causing, many loads.As a result, it appears that after the diagnostic analysis of the distribution and communication policies developed around this product, a certain profitability is perceived in the services provided, in particular the establishment of the system of prepayment meters and the billing system within the commercial service of SNEL/KISANGANI. But much remains to be done in order to make this product more accessible to everyone. After analysis of the data, the results according to which the amount of Cash power realized in overall global revenues of SNEL/KISANGANI during the study period give positive growth. The placement of prepayment meters positively influences the company to reorganize its services in view of results achieved. This approach justifies the importance given to the prepayment system so that the leaders of this company master this structure of advanced technology put on the market in terms of innovations in the electrical sector.