This study investigated the influence of performance appraisal on job performance of library employees in selected University library and information centers in South-West Nigeria. The survey research design was used for the study. Study population consisted of 133 library personnel in four university libraries. Sampling was purposive and enumerative as all members of the population were used for the study. Data collected were analyzed using frequency and percentage counts. Findings revealed that library personnel perceived performance appraisal as the routine evaluation of an employees' output; as a management tool aimed at improving the performance of employees; as a technique for determining staff compensation but not a management tool for strengthening superior - subordinate relationship. The study also revealed that performance appraisal could influence job performance as it improves and motivates personnel to work harder. Based on these findings, some recommendations like finding suitable appraisal scheme that will best suit the employees of the library in performing; giving a regular feedback to the employees after an evaluation; and gearing staff performance exercise towards staff productivity and performance were made.

The aim of this paper was to discuss the key role of information communication technology in quality services delivery at Babcock University Library. Libraries have always been regarded as service oriented centers which, if they integrate the use of ICTs, could provide timely, relevant, reliable and current information. The effective use of the ICT will make librarians more competent and this will, in turn, make their libraries more competitive in their strategic marketing plan. The paper, among other things, highlighted the user based components of ICT application and services that, when adequately put in place and effectively used, could afford Babcock University library a competitive advantage over other libraries. Finally, it concluded by making some recommendations to Babcock University library administrators on what could be done to create and maintain services that the customers will perceive as being more superior to those of their competitors.