Business incubators are an important part of the entrepreneurial innovation ecosystem. Although, research on this topic remains limited. This article explores the contribution of digital transformation in facilitating the financial support process, as well as internal and external interactions with the various players in the entrepreneurial ecosystem. In addition, we have opted for an exploratory qualitative approach using semi-structured interview guides. We interviewed (10) ten business incubators based mainly in the cities of Casablanca, Rabat, Marrakesh and Agadir. The aim of our article is to explore the contribution of digital transformation to the main activities carried out by business incubators, especially the selection of incubatees, the assistance and also the networking. The results show that digital transformation, through platforms, videoconferencing applications and data management software, is essential to facilitate the financial support process. In fact, the obtained results had revealed a major impact on internal and external communication, speed and efficiency. The digital transformation has also saved business incubators an enormous amount of time, and ensured traceability of process bottlenecks and delays. However, the outcome of our study shows that specific issues, such as the cost of integrating new technologies and the reluctance of incubatees, can hamper significantly the successful implementation of this digital transformation within incubators.