[ LA LOGISTIQUE DES CONTENEURS ENDOMMAGÉS: QUEL TRAITEMENT DES CONETENEURS ENDOMMAGÉS A TANGER MED I? ]
Volume 17, Issue 3, August 2016, Pages 1014–1028
Abderrahman SADDIKI1 and Ouafae BAHOU2
1 Département Economie et Gestion, Faculté des Sciences Juridiques, Economiques et Sociales de Tanger, Université Abdelmalek Essaâdi, Maroc
2 Département Economie et Gestion, Faculté des Sciences Juridiques, Economiques et Sociales de Tanger, Université Abdelmalek Essaâdi, Maroc
Original language: French
Copyright © 2016 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
The container making a stopover at Tangier Med or during the trip is likely to suffer a damage due to shock, drop or rough handling which rises prevention and attention. Hence, the need for a good management of container terminals. Following a case study carried out within a world-class company, a subsidiary of Maersk line, APM Terminals Tangier, is an essential link in the international transport chain whose containers ensure, in principle, an optimal routing security involving a successful completion of the process. In light of these elements, the issue of damaged containers is of an outstanding importance. This paper proposes a general assessment of container damages in order to restrict the scope of these and determine the safest way to handle and stack the different types of containers.
Author Keywords: Port logistics, damaged containers, claims management, the DMAIC approach.
Volume 17, Issue 3, August 2016, Pages 1014–1028
Abderrahman SADDIKI1 and Ouafae BAHOU2
1 Département Economie et Gestion, Faculté des Sciences Juridiques, Economiques et Sociales de Tanger, Université Abdelmalek Essaâdi, Maroc
2 Département Economie et Gestion, Faculté des Sciences Juridiques, Economiques et Sociales de Tanger, Université Abdelmalek Essaâdi, Maroc
Original language: French
Copyright © 2016 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
The container making a stopover at Tangier Med or during the trip is likely to suffer a damage due to shock, drop or rough handling which rises prevention and attention. Hence, the need for a good management of container terminals. Following a case study carried out within a world-class company, a subsidiary of Maersk line, APM Terminals Tangier, is an essential link in the international transport chain whose containers ensure, in principle, an optimal routing security involving a successful completion of the process. In light of these elements, the issue of damaged containers is of an outstanding importance. This paper proposes a general assessment of container damages in order to restrict the scope of these and determine the safest way to handle and stack the different types of containers.
Author Keywords: Port logistics, damaged containers, claims management, the DMAIC approach.
Abstract: (french)
Le conteneur qui fera escale à Tanger Med ou au cours de son voyage est susceptible de subir des dommages pour cause de chocs, de chute ou de manutention brutale qui suscite une prévention et une attention particulière. D´où la nécessité d´une bonne gestion des terminaux à conteneurs. À l’issue d’une étude de cas réalisée au sein d’une société de renommée mondiale, filiale de Maersk line, APM Terminals Tanger, constitue un maillon essentiel de la chaîne de transport international dont le conteneur garantit, en principe, une sécurité d’acheminement optimale cela implique de réussir l’accomplissement du processus avec succès À la lumière de ces éléments, la question des conteneurs endommagés revêt une importance remarquable. L’article propose une évaluation générale des dommages des conteneurs dans le but de restreindre l’étendue de ces derniers et déterminer la façon la plus sûre de manutentionner, et gerber les différents types de conteneurs.
Author Keywords: Logistique portuaire, conteneurs endommagés, la gestion des réclamations, l’approche DMAIC.
How to Cite this Article
Abderrahman SADDIKI and Ouafae BAHOU, “THE LOGISTICS OF DAMAGED CONTAINERS: WHICH TREATMENT OF DAMAGED CONTAINERS FOR TANGIER MED I?,” International Journal of Innovation and Applied Studies, vol. 17, no. 3, pp. 1014–1028, August 2016.
