[ Système de pointage des agents par badge électronique RFID à la direction des recettes du Lualaba ]
Volume 39, Issue 2, April 2023, Pages 631–642
Elam Kyungu Lukomba1, Bertin Umba Nkulu2, Grâce Mwangal Kapend3, Placide MWEPU MALANGO4, Vivien MUMBA KYANKASU5, and Penouël HEMEDY KAHOLA6
1 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
2 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
3 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
4 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
5 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
6 Département Informatique, Institut Supérieur Technique de Lubumbashi, Lubumbashi, RD Congo
Original language: French
Copyright © 2023 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Currently, the clocking of agents in public companies in the DRC and in particular in the province of Lualaba remains one of the areas that require a lot of attention from managers because the manual clocking that is done to date in Lualaba revenue department, does not allow to maximize the productivity of the company given that the agents who constitute the main workforce, come to the service always in delays sometimes exaggerated for lack of a mechanism of control of the time of arrival of the agents at the service following a clocking in which is done on a sheet where all the agents personally complete the time of arrival at the service and the time of departure, sometimes by filling in the wrong information. Then, exits from the company’s facilities are not controlled, an agent can leave the workplace as many times without a valid reason and for an unacceptable period, which causes several agents to abandon their posts during working hours. because the existing system cannot accurately determine when an agent comes into the office and when an agent leaves the office. The existing system does not know how to manage the cases of absence of agents either, because certain agents can sign the presence on behalf of the other absent agents, which leads the company to pay even the absent ones, which causes a problem of payroll management which takes into account the number of days worked, handicapping the productivity of the organization given that human resources constitute the basic workforce of this department. The use of RFID electronic badge clocking nevertheless remains an effective solution for solving the problems of agent clocking management.
Author Keywords: Clocking, attendance, payroll management, delay, absence.
Volume 39, Issue 2, April 2023, Pages 631–642
Elam Kyungu Lukomba1, Bertin Umba Nkulu2, Grâce Mwangal Kapend3, Placide MWEPU MALANGO4, Vivien MUMBA KYANKASU5, and Penouël HEMEDY KAHOLA6
1 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
2 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
3 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
4 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
5 Département Informatique, Institut Supérieur de Statistique de Lubumbashi, Lubumbashi, RD Congo
6 Département Informatique, Institut Supérieur Technique de Lubumbashi, Lubumbashi, RD Congo
Original language: French
Copyright © 2023 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
Currently, the clocking of agents in public companies in the DRC and in particular in the province of Lualaba remains one of the areas that require a lot of attention from managers because the manual clocking that is done to date in Lualaba revenue department, does not allow to maximize the productivity of the company given that the agents who constitute the main workforce, come to the service always in delays sometimes exaggerated for lack of a mechanism of control of the time of arrival of the agents at the service following a clocking in which is done on a sheet where all the agents personally complete the time of arrival at the service and the time of departure, sometimes by filling in the wrong information. Then, exits from the company’s facilities are not controlled, an agent can leave the workplace as many times without a valid reason and for an unacceptable period, which causes several agents to abandon their posts during working hours. because the existing system cannot accurately determine when an agent comes into the office and when an agent leaves the office. The existing system does not know how to manage the cases of absence of agents either, because certain agents can sign the presence on behalf of the other absent agents, which leads the company to pay even the absent ones, which causes a problem of payroll management which takes into account the number of days worked, handicapping the productivity of the organization given that human resources constitute the basic workforce of this department. The use of RFID electronic badge clocking nevertheless remains an effective solution for solving the problems of agent clocking management.
Author Keywords: Clocking, attendance, payroll management, delay, absence.
Abstract: (french)
Actuellement, le pointage des agents dans les entreprises publiques en RDC et en particulier dans la province du Lualaba reste un des domaines qui nécessitent beaucoup d’attention de la part des gestionnaires car le pointage manuel qui se fait jusqu’à ce jour à la direction des recettes du Lualaba, ne permet pas de maximiser la productivité de l’entreprise étant donné que les agents qui constituent la main d’œuvre principale, se présentent au service toujours en retards parfois exagérés par manque d’un mécanisme de contrôle de l’heure d’arriver des agents au service suite à un pointage qui se fait sur une fiche où tous les agents complètent personnellement l’heure d’arrivée au service et l’heure de sortie, parfois en remplissant les fausses informations. Ensuite, les sorties des installations de l’entreprise ne sont pas contrôlées, un agent peut sortir autant de fois du lieu de travail sans motif valable et pour une durée non acceptable, ce qui cause l’abandon de poste de plusieurs agents pendant les heures de service, étant donné que le système existant ne sait pas déterminer avec exactitude l’heure à laquelle un agent se pointe au bureau et l’heure à laquelle un agent quitte le bureau. Le système existant ne sait pas non plus gérer les cas d’absence des agents, car certains agents peuvent signer la présence pour le compte des autres agents absents, ce qui conduit l’entreprise à payer même les absents, ce qui occasionne un problème de gestion de paie qui tient en compte le nombre des jours prestés, en handicapant la productivité de l’organisation étant donné que les ressources humaines constituent la main d’œuvre de base de cette direction. Le recours au pointage par badge électronique RFID reste néanmoins une solution efficace pour la résolution des problèmes de la gestion de pointage des agents.
Author Keywords: Pointage, présence, gestion de paie, retard, absence.
How to Cite this Article
Elam Kyungu Lukomba, Bertin Umba Nkulu, Grâce Mwangal Kapend, Placide MWEPU MALANGO, Vivien MUMBA KYANKASU, and Penouël HEMEDY KAHOLA, “Agent clocking system by RFID electronic badge at the Lualaba revenue direction,” International Journal of Innovation and Applied Studies, vol. 39, no. 2, pp. 631–642, April 2023.
