[ La décision de l’externalisation: Enjeux et risques d’une redéfinition des frontières entre entreprises ]
Volume 19, Issue 1, January 2017, Pages 191–196
Khalid MEFTAH1 and Imad EL HADAD2
1 Laboratoire de recherche en management stratégique, Université Mohammed V, Faculté des sciences juridiques, économiques et sociales, Rabat, Morocco
2 Laboratoire GECIAS, Equipe de recherche ESI, Université Hassan II, Faculté des sciences juridiques, économiques et sociales, Casablanca, Morocco
Original language: French
Copyright © 2017 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Outsourcing isn’t recent as managerial practice. However, this phenomenon of outsourcing has increased significantly in recent years. Two main factors have contributed to explain this development. First, the need to create more value for shareholders and customers, and secondly, the emergence of a market of specialized providers with skills to provide businesses with property and custom services. The main objective of this article is to explain the phenomenon of outsourcing through the transaction cost theory and resource theory, highlighting the determinants and risks of this management practice. The literature review shows that the search for flexibility, productivity gains, quality and focus on the heart of the trade are the major determinants of operations outsourcing. Moreover, the risks are mainly: loss of control, loss of quality, cost problem and the difficulties in the management of human resources.
Author Keywords: Outsourcing, Strategic outsourcing, saving transaction costs, resources theory, flexibility.
Volume 19, Issue 1, January 2017, Pages 191–196
Khalid MEFTAH1 and Imad EL HADAD2
1 Laboratoire de recherche en management stratégique, Université Mohammed V, Faculté des sciences juridiques, économiques et sociales, Rabat, Morocco
2 Laboratoire GECIAS, Equipe de recherche ESI, Université Hassan II, Faculté des sciences juridiques, économiques et sociales, Casablanca, Morocco
Original language: French
Copyright © 2017 ISSR Journals. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
Outsourcing isn’t recent as managerial practice. However, this phenomenon of outsourcing has increased significantly in recent years. Two main factors have contributed to explain this development. First, the need to create more value for shareholders and customers, and secondly, the emergence of a market of specialized providers with skills to provide businesses with property and custom services. The main objective of this article is to explain the phenomenon of outsourcing through the transaction cost theory and resource theory, highlighting the determinants and risks of this management practice. The literature review shows that the search for flexibility, productivity gains, quality and focus on the heart of the trade are the major determinants of operations outsourcing. Moreover, the risks are mainly: loss of control, loss of quality, cost problem and the difficulties in the management of human resources.
Author Keywords: Outsourcing, Strategic outsourcing, saving transaction costs, resources theory, flexibility.
Abstract: (french)
L’externalisation comme pratique managériale n’est pas nouvelle. Toutefois, ce phénomène de l’externalisation s’est sensiblement accru depuis quelques années. Deux principaux facteurs ont contribué à expliquer cette évolution. Premièrement, la nécessité de créer plus de la valeur pour les actionnaires et les clients, et deuxièmement, l’émergence d’un marché de prestataires spécialisés disposant de compétences leur permettant de fournir aux entreprises des biens et services sur mesure. L’objectif de cet article, est d’expliquer le phénomène de l’externalisation à travers la théorie des coûts de transaction et la théorie des ressources, en mettant en exergue les déterminants ainsi que les risques de cette pratique managériale. L’examen de la revue de littérature, montre que la recherche de la flexibilité, des gains de productivité, la qualité et le recentrage sur le cœur du métier sont les déterminants majeurs des opérations de l’externalisation. Par ailleurs, Les risques encourus sont principalement : la perte de contrôle, la perte de qualité, le problème de coûts, et les difficultés dans la gestion des ressources humaines.
Author Keywords: Externalisation, Externalisation stratégique, Economie des coûts de transaction, théorie des ressources, Flexibilité.
How to Cite this Article
Khalid MEFTAH and Imad EL HADAD, “Decision of outsourcing: Issues and Risks of a redefinition of the boundaries between companies,” International Journal of Innovation and Applied Studies, vol. 19, no. 1, pp. 191–196, January 2017.
