In a context of increasing budgetary constraints, controlling health expenses becomes a necessity. One of the important actions is mastering the proper drug use by healthcare providers, patients and drug manufacturers. It's recommended to provide all necessary medical and economical information's to scientific professionals with the required quality. The aim of this work is the assessment of the quality of the information and services provided by pharmaceutical representatives and measure the level of satisfaction of general practitioner and subsequently determine the adequate actions to help those representatives to play properly their role in improving the health care system. The study was conducted among general practitioner in the region of Sal